430 West Records
P.O. Box 38539
Detroit, MI 48238
Phone:313.342.6425
Fax:313.342.3587
Contact by Email
Web: www.430west.com/store
430 West Records
P.O. Box 38539
Detroit, MI 48238
Phone:313.342.6425
Fax:313.342.3587
Contact by Email
Web: www.430west.com/store
All orders are shipped within 3 to 5 business by USPS or UPS.
Delivery time is determined by carrier and method that customer chooses for shipping.
The United States Postal Global Priority Mail and Priority Mail services do not guarantee delivery time.
The customer assumes FULL responsibility for the shipment once it leaves the 430 West facility.
We HIGHLY recommend that you choose a traceable method of shipping. For more reliable service please select for domestic US shipments United Parcel Service (UPS) and for international shipments United States Postal Service Global Express Mail. Using these methods you will be able to track your shipment online.
The customer bears all risk of loss when shipping by Priority Mail or Global Priority Mail. 430 West will not be held liable for items lost. No refunds, reimbursements or resent packages will be issued by 430 West for lost or damaged shipments. If a product is lost in transit when shipped by Priority Mail or Global Priority Mail, the product will have to be re-ordered by the customer and the customer will be charged full product replacement and shipping costs.
Returns
430 West will only accept returns for goods with manufacture defects. Please contact us first by email with details of the problem no later than 5 days after receiving the shipment. We will respond with details of how to proceed and if necessary, the Return Authorization Number. Items must be in the original packaging with a a valid Return Authorization Number. Returns will be processed upon receipt and if replacement goods are required, then they will be dispatched immediately. All shipping back to 430 West is paid for by the customer. Please ensure that the box has your Return Authorization Number clearly marked on the outside of the package. Any goods returned but found not to be defective may incur a return freight charge.
Customs Fees and Taxes
The customer agrees to pay all customs charges and taxes.
430 West Records, LTD. only accepts payment through Paypal.com.
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You DO NOT have to setup a Paypal account to make a purchase.
For security reasons, Your order will only be processed if your credit card BILLING ADDRESS IS SAME AS YOUR SHIPPING ADDRESS. This is for the safety of our customers and us. Due to recent fraudulent credit card charges we only ship to the correct billing address for any forms of payments.
430 West Records,LTD. transfers all transactions to a secure payment service (PayPal) to ensure that when you order from OUR online store powered by eMartCart, your information is safe from interception and alteration.
430 West Records, LTD. is committed to protecting your privacy. We use the information we collect about you to process orders and to improve our ability to serve your needs.
Upon checkout, we ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information (once transferred to a secure service) so we can fulfill your order. We do NOT share any information with third parties, except in the case of contact or order information needed to fulfill your order. We do NOT share or sell e-mail addresses.
After you place an order on our site, you will receive an e-mail confirmation containing all the necessary order details.
