All orders are shipped within 3 to 5 business by USPS or UPS.
Delivery time is determined by carrier and method that customer chooses for shipping.
The United States Postal Global Priority Mail and Priority Mail services do not guarantee delivery time.
The customer assumes FULL responsibility for the shipment once it leaves the 430 West facility.
We HIGHLY recommend that you choose a traceable method of shipping. For more reliable service please select for domestic US shipments United Parcel Service (UPS) and for international shipments United States Postal Service Global Express Mail. Using these methods you will be able to track your shipment online.
The customer bears all risk of loss when shipping by Priority Mail or Global Priority Mail. 430 West will not be held liable for items lost. No refunds, reimbursements or resent packages will be issued by 430 West for lost or damaged shipments. If a product is lost in transit when shipped by Priority Mail or Global Priority Mail, the product will have to be re-ordered by the customer and the customer will be charged full product replacement and shipping costs.
Returns
430 West will only accept returns for goods with manufacture defects. Please contact us first by email with details of the problem no later than 5 days after receiving the shipment. We will respond with details of how to proceed and if necessary, the Return Authorization Number. Items must be in the original packaging with a a valid Return Authorization Number. Returns will be processed upon receipt and if replacement goods are required, then they will be dispatched immediately. All shipping back to 430 West is paid for by the customer. Please ensure that the box has your Return Authorization Number clearly marked on the outside of the package. Any goods returned but found not to be defective may incur a return freight charge.
Customs Fees and Taxes
The customer agrees to pay all customs charges and taxes.
